Our Most Frequently Asked Questions
General Questions
Can we BYO drinks?
No, Arcana is a licensed venue. NO alcoholic or non-alcoholic drinks can be brought on site. If they are, you will be asked to leave.
Can I bring my own caterer?
Unfortunately No, we have a commercial kitchen, chef and staff on-site.
Please check out our delicious A La Carte menu and Functions Menu.
Can I bring my own desserts or food truck?
Unfortunately No, we have a commercial kitchen, chef and staff on-site.
Please check out our delicious A La Carte menu and Functions Menu.
We have some incredible dessert options as well.
Do you have Parking on site?
We have 25 on-site car parks and 200 after hours street parks available.
Do you have a 3D walk through we can view?
Yes, please click here to see our 3D walk through including photos from theatre shows, events and film shoots.
Can I get to your on public transport?
Yes, we have the Moorooka Train Station and Bus Stop very close.
Directions to Closest Bus Stop from Arcana
Directions to Moorooka Train Station from Arcana
Are children allowed at the venue?
Yes, children are welcome at Arcana, as long as they are supervised by an adult at all time.
Beers on tap?
We have a diverse range of quality craft beers on tap – click here for our menu.
We strive to work with local and independent breweries, to bring you the very best of South East Queensland. At this point, those include Black Hops, Aether, Sealegs, Revel & Stone & Wood.
Can you book a table?
You welcome to book a table if you’re coming to Arcana for a show.
Please, book a table here.
Does every guest need to be vaccinated ?
We will be following the QLD government health measures in place at the time of the event. At the moment, there are no vaccination requirements to enter a licensed venue.
How can I send my promo info to be considered as a musician at Arcana?
Please send us an email ! arcanabrisbane (at) gmail.com
Where can I see your venue terms and conditions?
We welcome to you visit https://arcanabrisbane.com/terms/ for our terms and conditions for events, theatre and studio hire.
Do you provide access for disable guests?
We have an on-site disable car park directly outside Arcana. This can be reserved in advance, just email us arcanabrisbane (at) gmail.com.
All areas of Arcana on the ground floor are accessible for wheelchairs, including access into the theatre. We have a toilet that can be used by people in wheelchairs.
Baby Showers
Do we have Baby Showers?
Yes, we host many baby showers each and every year. Arcana’s Garden Bar is the perfect place to celebrate your baby shower with your friends and family.
Garden Bar Pricing for Baby Showers
Saturday & Sunday Daytime | 4 hour exclusive
10am – 2pm or 12pm – 4pm
See below for pricing options.
Do you offer the Garden Bar for Baby showers?
Yes, we host many baby showers each and every year. Arcana’s Garden Bar is the perfect place to celebrate your baby shower with your friends and family.
Garden Bar Pricing for Baby Showers
Saturday & Sunday Daytime | 4 hour exclusive
10am – 2pm or 12pm – 4pm
For Bookings of 50+ people
$500 venue fee + $1,999 min spend on food & drinks
Do we have Balloon Garlands?
We can we can offer a beautiful balloon garland for $650.
Visit https://arcanabrisbane.com/extras/ to see what this looks like.
This includes custom balloon colours and custom write on the backdrop.
Do we have light up BABY letters?
We can we can offer a our 1.2m high light up BABY letters for $396.
Visit https://arcanabrisbane.com/extras/ to see what this looks like.
This includes custom balloon colours and custom write on the backdrop.
Events at Arcana
How long is a booking for?
All bookings are 4-hours exclusive:
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Afternoon bookings are 4-hrs between from 12pm – 5pm
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Evening bookings are 4-hrs between 6pm – 11pm
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You can add extra hours for a charge.
Our liquor licence finishes at 11pm, so we cannot serve past this time.
Do we have access before our event?
Yes, you are welcome to arrive one (1) hour prior to your event in order to set up. However, your guests should arrive no earlier than the time of the event (the bar will not be open until the event start time).
Do you have a site layout for Arcana?
Yes we do, click here to see this.
Do we host 18th & 21st birthday parties?
Yes, we have many great options for 18th and 21st birthday parties.
A security guard is required for 18th and 21st birthdays with over 50 people.
We charge $66 per hour for our security guards.
Do we have Photo Booths?
We can we can offer a Photo Booth for $880 for 4-hours.
Visit https://arcanabrisbane.com/extras/ to see what this looks like.
This includes your choice of 8 different back drops and props.
Do we have a Jumping Castle?
We can we can offer a Jumping Castle for $350 for 4-hours.
Visit https://arcanabrisbane.com/extras/ to see what this looks like.
This includes your choice of 8 different back drops and props.
Do we have a Face Painter?
We can we can offer a Face Painter for $145 per hour
(usually 10-15 faces over one hour).
Visit https://arcanabrisbane.com/extras/ to see what this looks like.
This includes your choice of 8 different back drops and props.
Can I set up decorations before my event?
You are welcome to bring your own decoration, as long as it is taken down or thrown away at the end of the evening.
Do you host school related celebrations like formals or post formal events?
No, sorry, we don’t host any formal events or post formal parties at Arcana.
We do host many other school related activities and events.
Can we bring a cake?
You are welcome to bring a cake free of charge, this can be stored in our fridge if you like. We can happily provide our plates and gold hammered cutlery for $3.95 per person, or you’re welcome to bring in paper plates and plastic cutlery. We just ask you clean all of this up at the end of your booking (leftover cake to be taken away or thrown away is bins provided).
Do you have a DJ or Musicians?
Yes, we have several different DJ and musician options.
Please visit https://arcanabrisbane.com/extras/ for all options and prices.
Empress Theatre
What theatre configurations do you have?
We offer four (4) standard layouts, including:
Standard Layout with 7.2m x 4.8m x 900mm stage & 200 seats
Cabaret Stage with Thrust & 148 seats
What's included in the theatre hire?
The Empress Theatre includes:
– Super cold Theatre Air Conditioning
– Dressing room with stage access & a/c
– Stage comms system with headsets
– Use of Arcana’s Ticketing system
– Pro Audio Console, 3 radio mics & headsets
– ETC console, 7 movers & 24 RGD par cans
– 5m high black theatre drapes
– Ground floor access for the bump in/out
– Bar & Kitchen facilities to complete your guests experience at Arcana.
How long is a standard day booking in the theatre?
A standard day hire is eight (8) hours.
Do you have a ticketing system? What are your charges?
Ticket Prices
Please factor in Arcana’s booking fee of $3.30 per ticket sold. Your guests will also pay a bank charge of 2.5% of the total cost + a trybooking charge of 55cents per ticket sold.
This is a ticketing example
Ticket price $30
Bank Fee 2.5% $0.75
Trybooking Fee $0.55
Final ticket price: $28.70
Less $3.30 Arcana ticketing fee
Ticket income to you = $25.40
Do you open the bar and kitchen for theatre shows?
Yes, we usually open the bar and kitchen 1.5 hours before the advertised show starting time. Occasionally with smaller theatre shows, we alter what the kitchen can offer and if we can offer meals at all.
Where can I find the technical info for the Empress Theatre?
What is the earliest time we can get into the theatre on the day?
The daily hire package includes 8-hours. This includes:
– set up
– rehearsals
– sound checks
– lighting design
– performance
– bump out / packing up
Most hirers will run from either 1pm – 9pm or 2pm – 10pm.
Apart from overall sound system, what else do you suggest we should bring with us?
Bands or DJs need to bring in everything they need to run a full PA, including speakers, mixer, cables, decks (DJ), stands and small trestle tables if required.
Other things you might want to bring includes items for the dressing room, props, any items to hang in the theatre & music tracks on USB.
What staff will be present from Arcana on the day and what are their roles at the event?
Your standard daily hire includes a venue technician the entire time. They will arrive 15-minutes before the start time and be able to answer any production related questions – lighting, staging or audio.
Do we have headsets/comms for backstage staff to communicate with each other?
Yes, we have 3 headsets/comms. Two in the bio-box for our venue technician and your stage manager, director or person calling the show, and ONE set of comms on Prompt (dressing room) side so your staff or ASM can communicate with staff in the bio-box. All systems are corded, not wireless units.
Can we put the major sponsors advertisement on the ticketing webpage
We suggest you add any sponsors logos to your poster or image design. If you have pull up banners to display, they can be set up in the theatre so guests see them walking to their seats.
What advertising does Arcana offer shows?
Arcana will list your show on our “What’s On” page, post 2-3 photos (you need to provide quality images) via our socials, and add photos to our bar digital display for all guests to see what’s coming up. All of this is provided for FREE.
Film Bookings
Can vehicles enter the Empress Room for photo shoots?
No, sorry, we have sprung floors that are not made to support the weight of a car.
What sizes do you have for film & photo shoots?
We have the two studios suitable for film and photography.
The Empress Room
– Super cold 55Kw air conditioning
– Available during the week & some weekends
– 99% black 24 hours a day
– Studio is 19m long x 12m wide
– Overhead rig with multiple movers & LEDs
– tri truss grid capable of hanging equipment
– 5m high fully surround black theatre drapes
– a/c make up/dressing room
– 7m high ceiling apex
– access to mobile scaffold included in the hire
The Moon Room
The Moon Studio is a private studio space.
–10m wide x 6m deep with
– 3.5m high ceilings
– air conditioning
– PA
– fully surround 2.5m high black theatre drapes
Make an inquiry online for pricing and more info.
How can we book the studio?
It’s easy to book at ARCANA.
Online Film Bookings Monday to Friday Only.
Weekends Bookings must be cleared via Management (please email us!)
Follow the steps below:
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Visit https://arcana.skedda.com/booking
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Select the date and start time you’re wanting
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Click the BOOK button at the top
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Select your end time
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Enter all of your details (name, email, mobile) to create a profile
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Lastly enter the payment details (credit card) & click CONFIRM
You will be emailed a confirmation and venue instructions. Now you have a profile with your payment details, you can book again anytime in a matter of a few clicks.
Are the lights included in the hire?
No, the lights are not included in the hire.
You can hire the lights and a technician for a 45-min consult and design for $349.
This includes the technician showing you how to navigate from one lighting state to the next so you can change the lights when you’re ready over your hire.
The technician will typically be able to produce 4-5 lighting states for you.
Can we hire just the hazer & fluid for our shoot?
Yes, you can hire JUST the hazer without the lighting for $99 per day (up to 8 hours). Email arcanabrisbane (at) gmail.com to book this in with Management.
Studio Hire Bookings
How can we book the studio?
It’s easy to book at ARCANA.
Follow the steps below:
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Visit https://arcana.skedda.com/booking
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Select the date and start time you’re wanting
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Click the BOOK button at the top
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Select your end time
-
Enter all of your details (name, email, mobile) to create a profile
-
Lastly enter the payment details (credit card) & click CONFIRM
You will be emailed a confirmation and venue instructions. Now you have a profile with your payment details, you can book again anytime in a matter of a few clicks.
Do we offer discounts for ongoing tenancy studio hire?
Yes, we offer a 10% discount on all studio rates for hirers wanting to commit to an on-going hire. This must be an annual commitment with a tenancy agreement signed and monthly invoicing. Email us at arcanabrisbane (at) gmail.com to discuss this further.
What studios do you have? and what size are they?
The Empress Room
14.4m long x 10.8m wide with 8m high ceilings. Featuring a brand new 55Kw Air Conditioning system, PA and fully surround 5m high black theatre drapes. Pricing for non-event bookings.
The Moon Room
The Moon Studio is a private studio space measuring 10m wide x 6m deep with 3.5m high ceilings. Includes air conditioning, PA and fully surround 2.5m high black theatre drapes.
The Sun Room
The Sun Studio is 8.4m wide x 7.6m deep, a total of 64sqm and includes wooden flooring, surround mirrors, PA, air conditioning, projector and screen.
If you're hiring a studio, can you bring in your own food & drinks?
No, Arcana is a fully licensed venue across food & drinks. NO alcoholic or non-alcoholic drinks, or outside food can be brought on site. If they are, you will be asked to leave. Please contact us for food and drink packages should you wish to include this into your hire.
What is your studio hire cancellation policy?
As the hirer you agree that any termination or cancellation you make within 72-hours (three days) of your date of hire will result in no refunds. Arcana will offer a studio hire credit for any cancellations made over 72 hours in advance. We do not issue refunds.